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*Dates are subject to change.

Conversion Weekend Checklist

May 26 is the last day to…

Set up new ACH transfers, and schedule recurring transfers & Bill Pay payments

BILL PAY REMINDERS:

  • Make alternative payment arrangements—Bill Pay stops processing after May 29

  • Bill Pay payees, history, and eBills will not transfer during conversion

  • Download Bill Pay records prior to May 26, 2026

  • Monitor ACH and recurring transfers after conversion

May 27

Zelle® and Mobile Check Deposit will be unavailable at 5PM EST

May 28

Last day to access the AOC Branch and ATM before conversion weekend

May 29—June 1
Conversion Weekend

Temporary service interruptions will occur while systems convert. You will not have access to Online & Mobile Banking, and Branch Services & Contact Center Support during this time.

REMINDERS:

  • Your CCCU debit card will continue working through May 31, though brief interruptions may occur.

  • If you need copies of account statements, tax documents, transaction history, or other records, please download them before May 29

  • You may want to keep some extra cash on hand during the conversion week

  • Monitor your ACH and recurring transfers after conversion

what to know

after june 1st

Once conversion is complete, be sure to…

  • Enroll in Online Banking. For step-by step instructions on how to enroll in ACU Online Banking, click HERE

  • Download and enroll in the ACU Mobile App

  • Register and add Bill Pay payees within Online Banking

  • Enroll in Zelle®

  • Activate your new ACU Debit Card & destroy your old CCCU Debit Card.

  • To order new checks, visit any ACU Branch or contact our Member Services Team at 770-448-8200

  • Confirm all accounts are listed correctly, including:

    • Savings, Checking & Loans

    • IRAs, CDs, and Trust Accounts

Automatic Deposits & Payments

Some automatic transactions may require updates after conversion, including:

  • Payroll direct deposit

  • Government deposits and payments

  • Utilities & subscription services

  • Other recurring payments

*We recommend updating your payees with your new ACU electronic payment account number(s) and routing number before August 31 to allow adequate processing time.

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